Keep a record of transactions and review monthly statements thoroughly.Only give card details when you initiate a purchase.Identify security clues such as the 'closed lock' icon at the bottom of the browser or a URL that begins with These signs indicate that only you and the merchant can view payment information. Use only secure Internet browsers that allow secure transmission of data.Use the latest version of your browser's software and check to be sure your computer's operating system software is up to date.Register for Verified by Visa if you use a Vpay or Visa card.Enrol for VbyV so as to minimize the risks of being defrauded.Where it is a fraudulent website, your card details can be used to make purchases online.Some of those websites do not require your PIN for payments to be made from your account.
Do not use your card to make purchases online on websites you are not sure of its security.Report suspicious activities to your issuing bank.Report lost or stolen cards to your issuing bank immediately.Do not leave cards in the glove compartment of your car.Always check sales vouchers to verify that the amount on the customer copy of the receipt matches the amount recorded on the merchant copy.Always verify the transaction amount before signing the sales receipt.Never give card numbers over the phone, unless you have initiated the call.Make sure your card is returned after every purchase.Make a record of card account numbers and telephone numbers for reporting lost or stolen cards.Make sure you sign your card on the signature panel as soon as you receive it.
When selecting a PIN, do not choose numbers and letters that can be easily identified.
If you suspect you've provided confidential information to a fraudulent site or individual, contact the customer service number on the back of your card or from your account statement. Delete unsolicited e-mail or SMS that asks for this type of personal information. Protect yourself from fraudulent e-mails (phishing) claiming to be from a credit card company, bank’s website or any other website for that matter. Access Bank and her partner card schemes (Interswitch, Visa, Valucard) will never send you an e-mail asking for confidential information such as account numbers, passwords, PIN numbers, credit card numbers or social security numbers. Informed and alert consumers assist in the frontline of defense against payment fraud.
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